✈️ 笨笨全球連線：來圖代購服務
Global Personal Shopper: Request a Quote
搵唔到心水商品？等我哋幫你喺全球 10 國搜羅，一站式報價已包海外運費到港！
Can't find what you're looking for? We can source items from 10 countries worldwide with an all-inclusive quote including international shipping to HK!
代購三部曲
第一步：提供截圖 📸
將您心儀商品的截圖或網址，透過 WhatsApp / Messenger 傳送給我們。
第二步：即時報價 💵
我們會為您查詢庫存並提供「一站式報價」。（已包含各國至香港之運費, 香港本地運費由客戶支付)
第三步：採購送港 📦
確認訂單並付清款項後，我們便會立即為您在全球 10 國進行採購，安坐家中等收件！
常見問題
Q：請問你哋代購邊個國家嘅商品？
A： 笨笨雜貨專注為你提供以下 10 大熱門國家 的連線代購服務：
亞洲： 日本 🇯🇵、韓國 🇰🇷、泰國 🇹🇭
歐洲： 英國 🇬🇧、德國 🇩🇪、法國 🇫🇷、意大利 🇮🇹
美加澳： 美國 🇺🇸、加拿大 🇨🇦、澳洲 🇦🇺
Q: 代購報價包啲咩？
A: 包商品原價、當地境內運費、以及寄往香港之國際運費。
Q: 代購可以享用滿 $500 免本地運費優惠嗎？
A: 所有「來圖代購 / 全球代購」服務訂單（即非網站直接上架之商品），均不適用於全店滿額免運費優惠。
Q: 香港本地運費點計？
A: 所有代購貨品之香港本地運費（如順豐速運）均由客戶承擔，並以**「到付」**形式喺收貨時直接交予物流公司。
Q: 幾耐先收到貨？
A: 完成付款後，預計到港時間約 14-30 個工作天（視乎當地出貨速度及物流狀況）。
Q: 可以退換貨嗎？
A: 由於代購商品係根據客戶要求向海外訂購，確認訂單並付款後，恕不接受任何理由之取消、退換或更改。如遇缺貨，我哋會盡快安排全額退款。
服務須知與條款
⚠️ 溫馨提示
為了保障雙方權益，請留意以下代購須知：
專屬代購： 代購服務屬於委任性質，訂單確認後恕不接受取消或退換。
缺貨處理： 如遇品牌方缺貨，我們將全額退回該商品之款項。
品質保證： 商品包裝及品質以品牌原裝出貨為準。運送過程我們會盡力保護，但原裝包裝的微小瑕疵不在退換範圍。
3-Step Process
Step 1: Share Your Finds 📸
Simply send us a screenshot or the web link of the items you desire via WhatsApp or Messenger.
Step 2: Get a Quote 💵
We will check the availability and provide an all-inclusive quote (Including international shipping to Hong Kong. Local HK delivery paid by customer.)
Step 3: Sit Back & Relax 📦
Once the order is confirmed and payment is settled, we will handle the sourcing and shipping for you!
FAQ
Q: Which countries do you provide personal shopper services for?
A: Bun Bun Zakka specializes in global sourcing from the following 10 popular countries:
Asia: Japan 🇯🇵, South Korea 🇰🇷, Thailand 🇹🇭
Europe: United Kingdom 🇬🇧, Germany 🇩🇪, France 🇫🇷, Italy 🇮🇹
Americas & Oceania: United States 🇺🇸, Canada 🇨🇦, Australia 🇦🇺
Q: What does the quotation include?
A: The quotation is a one-stop full price, covering: original item price, local inland shipping, and international shipping to Hong Kong.
Q: Is this service eligible for the HK$500 free local shipping offer?
A: All "Personal Shopper / Global Sourcing" service orders (i.e., items not listed on our website) are not eligible for the site-wide free shipping offer.
Q: How is the local Hong Kong shipping fee calculated?
A: Local shipping fees (e.g., SF Express) for all personal shopper items are to be paid by the customer upon delivery (Freight Collect).
Q: When will I receive my order?
A: Estimated arrival is approximately 14-30 working days after payment is confirmed (subject to local dispatch speed and logistics conditions).
Q: Are returns or exchanges accepted?
A: As items are ordered specifically from overseas at the customer's request, no cancellations, returns, or exchanges are accepted once the order is confirmed and paid. A full refund will be provided if the item is out of stock.
Terms & Conditions
⚠️ Notice
To ensure a smooth shopping experience, please note the following:
Bespoke Service: Orders cannot be cancelled or exchanged once confirmed as they are purchased specifically upon your request.
Out of Stock: In the event of items being out of stock, a full refund for that specific item will be issued.
Product Quality: Items will be delivered in their original branding and packaging. While we strive to protect your items, minor imperfections on the original packaging are not eligible for returns.
